Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Once done, you will have to reconnect the printer to the computer wirelessly. If you do not remember the Admin password, we will have to perform a factory reset on the printer to resolve this issue. Have a great you for posting on HP Support Community. Have a great Welcome to the HP Support Community! I’m here to help.

Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up' on the bottom right to say “Thanks” for helping! In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:.I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.I understand you are trying to connect the printer to the wireless network. Follow the steps from this document - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)įor the EWS page, we have to perform a factory reset HP Instant Welcome to the HP Support Community! I’m here to help.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.

Scan doctor for hp